From the blog
What a wallet connection asks a user to approve
A practical review of connection, signing and token approval language, with a screen-by-screen example.
By Michael Santiago
A button labeled “Connect wallet” begins a conversation between an application and a wallet, but it does not explain that conversation very well on its own. A product team needs to know what the request does, what the user will see and what comes afterward. Writing that explanation starts with the actual integration, then turns its behavior into language a person can use to make a decision.
This guide is a content and interface review method. It uses Ethereum-related references for concrete examples; other networks and wallet implementations may behave differently. The goal is to help a team identify the questions its screens should answer. It is not a recommendation to connect a wallet to an unfamiliar application or approve a particular request.
Separate three different moments
Begin the review by separating account access, signing and token approval. These moments may appear close together in a product journey, but the content brief should give each its own description. If the team uses “connect” as a blanket label for the entire sequence, reviewers may miss an action that deserves a more specific explanation.
Ethereum’s provider specification distinguishes provider connectivity from account access and defines events for account and chain changes. That distinction is useful for engineers reviewing state handling. A user-facing screen should describe the particular account access being requested, rather than assume the technical word “connected” communicates the whole state of the application.
Signing is a separate subject to inspect. Identify the exact method and the content presented by the chosen wallet. For example, Sign-In with Ethereum specifies a message format for authentication. A team implementing that standard should review its message fields and verification requirements. It should not generalize that example into a claim that every signature is only a harmless login step.
Token approval has its own meaning. The ERC-20 specification defines an allowance mechanism involving an owner, a spender and an amount. If the product requests such an approval, the content review needs to identify those details. The connection screen alone cannot stand in for an explanation of a later approval request.
Write an action inventory first
Before editing button labels, create a short inventory of every wallet-related action in the journey. For each action, record the trigger, the method used, the expected wallet prompt and the result the application relies on. Include cancellation and unavailable states. Ask an engineer to confirm the inventory against the current implementation.
Then add a content question beside each action: what does a person need to understand before proceeding? The answer should be specific. A request for account access needs a purpose. An authentication message needs context about the sign-in attempt. A token approval needs an explanation of what the proposed spender is being allowed to do within the actual request.
This inventory helps prevent a familiar review problem: polishing a reassuring introduction while the consequential prompt appears several screens later. Review the complete sequence, including prompts controlled by the wallet. If the application cannot change that prompt, it can still prepare the user with accurate context and give them a way to stop.
Review the screen before the wallet opens
A useful introductory screen answers why the product needs the connection and what the next step will look like. Avoid vague promises such as “Get started instantly” when the next action requires careful review. State the task in ordinary language, then use a button label that matches the action the application is about to request.
For an illustrative read-only account view, draft something like: “Choose an account to display in this workspace. Your wallet will ask you to review the connection.” That wording is only appropriate if it matches the implemented behavior. The engineer and reviewer should check which information becomes available and whether another request follows automatically. Edit the copy when the behavior differs.
Put supporting detail near the decision. A help link can explain terminology, but it should not carry information essential to understanding the immediate request. A person using a small screen or a keyboard should encounter the explanation before the action. Review the focus order and the visible text together, since a good paragraph is less useful if the interface skips past it.
Treat cancellation as a normal outcome
A user who declines a request has made a decision. The application should describe the resulting state plainly and offer an appropriate next step. “Connection cancelled” may be more accurate than “Something went wrong.” The provider specification identifies a user-rejected request error, which gives an implementation a concrete state to handle rather than a reason to display an undifferentiated failure.
The next step might be returning to a public view, trying again when ready or reading an explanation of why the feature needs account access. Choose the option that fits the product. Repeatedly reopening a wallet prompt can make the user feel trapped and does not help them understand the request. Give them space to continue or leave.
Check what happens after a change
A user may change the active account or network after the application has loaded. The product needs to respond in a way that preserves context. Ask the engineering team how the interface updates and which parts of the screen depend on the previous selection. Review any stale labels, saved filters and pending actions that could become confusing.
The content brief should describe those transitions as user situations. For example: “The selected account changed while a report was open.” Decide whether the report refreshes, pauses or asks the user to confirm a new view. The exact behavior depends on the product. The writing should explain that behavior, with a visible account identifier where it helps the person orient themselves.
Use a worked review sheet
Take one actual journey and record it in four columns: screen, request, evidence of result and user explanation. In a sample account-viewing product, the first row might be the connection introduction, the second the wallet prompt and the third the account view. Add rows for cancellation, a missing provider and an account change.
Now read only the explanation column. Does it form a coherent story? Next, read only the request and result columns with an engineer. Do they describe the implementation accurately? Finally, compare the two readings. Any mismatch is a concrete revision item. This exercise is more useful than asking a reviewer whether the whole experience “feels trustworthy.”
Finish with a bounded test
Give a participant the task the feature is meant to support, using a controlled test environment and appropriate test data. Ask them to explain what they think each request does before acting. Record the phrases they misunderstand and the details they look for. The purpose is to improve comprehension, not to persuade the participant to approve everything.
A completed review should leave the team with an action inventory, verified state descriptions and revised text for each decision point. Keep the source references and the implementation version with that record. When the integration changes, return to the affected actions. Clear wallet language is maintained through that relationship between behavior and explanation, one request at a time.